Glossary of summary software pricing and feature terms
Short version: the terms below are the ones that change what you pay or what you get. Each definition says how this site uses the word in its tables.
Limits: We read vendor websites, not contracts or invoices, and we didn't run the products on a shared test file: a "Not stated" cell means the vendor's pages didn't say, and quoted prices can differ.
Pricing terms
- Billable page
- The unit a vendor charges for. Usually 1 page of the PDF you upload. Dodonai defines it as about 400 tokens of text, which can differ from a physical page. Medrecords AI bills deduplicated pages only.
- Cash out
- On this site, the total you pay to process 1 file using a vendor's smallest published purchase that covers it. A $150 pack bought for a 500-page file counts as $150.
- Prepaid pack
- Pages or cases bought in advance at a set price, drawn down as you run files. InPractice, OctopusLM and Chronos sell packs; larger packs lower the unit price.
- Page allowance
- The pages a monthly plan includes before extra charges start, such as 1,200 pages on MediScan's $169 plan. Unused pages don't roll over unless the vendor says so.
- Overage
- The per-page price after a plan's allowance runs out: 5 to 10 cents at MediScan, 5 cents at InjuryMgmt.
- Per-case pricing
- A flat price per file whatever its page count, such as Legalyze's $299 a case. Cheap on big files, expensive on small ones.
- Per-seat pricing
- A fee per user per month or year, independent of pages. Casefleet, NexLaw and Abstractive Health price this way.
- Credit
- A prepaid unit a vendor converts into pages, cases or processes. 1 credit is 1 page at Medrecords AI, 1 case at Chronos, and 1 to 3 per billable page at Dodonai.
Feature terms
- Page citation
- A reference from a summary or chronology entry to the page of the record it came from, ideally a link that opens that page.
- Deduplication
- Finding pages or documents that appear more than once in a file, such as a lab report sent by 2 facilities, and showing them once. Whether duplicates are also left off the bill is a separate question.
- Chronology
- A date-ordered list of medical events from the record, 1 entry per encounter or event, usually with provider, findings and a page citation.
- Ask the file
- A chat or search box that answers questions from the uploaded records. Vendors call it Case Chat, MediChat, Ask AI or record Q&A.
- OCR
- Optical character recognition: turning scanned or faxed pages into text the software can read and search.
- Not stated
- On this site, a matrix cell where the vendor's pages we read didn't say either way. It is not the same as No.
Security and contract terms
- BAA
- Business Associate Agreement: the HIPAA contract between a covered entity (or another business associate) and a vendor that handles protected health information on its behalf. Check which plan includes it and whether it costs extra.
- SOC 2
- An audit framework for a service company's security controls. A Type II report covers how controls worked over a period. Vendors share reports under NDA.
- PHI
- Protected health information: health information that identifies a person, held by a covered entity or business associate.
- IME
- Independent medical examination: an exam and report by a physician who is not treating the patient, usually for an insurer, employer or court. A common reason physicians buy summary software.