Medical records summary software: frequent questions
Short version: short, sourced answers to the questions buyers send most. Numbers come from vendor pages read on 2026-11-12; the matrix pages hold the sources.
Limits: We read vendor websites, not contracts or invoices, and we didn't run the products on a shared test file: a "Not stated" cell means the vendor's pages didn't say, and quoted prices can differ.
Price questions
What is the cheapest medical records summary software?
For a chronology alone, Superinsight, which gives 1 free for every case. For a summary with a published price, CaseMark on large files ($25 plus 1 cent a page, capped at $100 up to 25,000 pages), and on small files CaseMark, Medrecords AI or OctopusLM ($30 to $50 for a 500-page file). See the cost per file tables.
Why do vendors price in such different units?
Per-page pricing tracks the vendor's processing cost; per-case pricing is easier for law firms to bill to a client; seats suit software sold to a whole team. The pricing matrix lists the 6 units in use.
Do credits or packs expire?
Medrecords AI, InPractice and Chronos state that credits never expire. Dodonai's credits come with an annual plan. Monthly allowances (MediScan, InjuryMgmt) reset each month. Others don't say.
Are duplicate pages billed?
Medrecords AI states they never are. OctopusLM states they are. The other 23 products don't say on the pages we read, including 4 that state they find duplicates.
Security and trial questions
Which products state a BAA?
11 of 25 in some form: Medrecords AI, MediScan, InjuryMgmt, Chronos, Superinsight, Abstractive Health, Hathr AI and BastionGPT state 1; CaseMark (monthly plans), Casefleet (annual, extra fee) and Legalyze (with its AI providers) state 1 with conditions. See security and terms.
Which products have a free trial without a card?
Stated as no-card: InPractice (500 pages), Casefleet (14 days), Chronos (first case) and Medrecords AI (7 days, 1 case up to 1,000 pages, after a demo). OctopusLM (1,000 pages), InjuryMgmt (200 pages) and Dodonai (100 pages) offer free pages; their card terms aren't stated on the pages we read.
How should I run a trial?
Use 1 closed file you know well, run it through your top 3, and compare billed pages, cited lines and anything missing. A file you know is the only way to judge output you can't otherwise check.
Questions about this site
Who publishes this site?
Medrecords AI, which makes 1 of the 25 products. It is labeled "ours" everywhere and gets the same columns as the rest. See the conflict rules.
How often are the facts updated?
Every row carries its capture date. We recheck vendor pages at least every 45 days and correct reported errors within 2 business days.
Can a vendor pay to be listed or ranked higher?
No. There are no paid placements or affiliate links. Vendors can send corrections with a source to aj@medrecords.ai.